Effective Date: 01/01/2026

This Privacy Policy explains how Nyrova Trading Ltd (referred to as “we”, “us”, or “our”) collects and uses personal information when you visit our website and when you contact us through our enquiry or “Request Access” forms.

1. WHO WE ARE

Nyrova Trading Ltd is a UK-based B2B distributor. Our website is intended for professional buyers and businesses seeking to request information, availability, or access.

2. THE INFORMATION WE COLLECT

We only collect information that is relevant to business enquiries and communication.

a) Information you provide to us

When you submit a form on our website (for example, an enquiry or Request Access form), we may collect:

- Name

- Business name

- Email address

- Phone number

- Country / location

- Business type

- Website URL (if provided)

- Any message or details you include in your submission

b) Information collected automatically

When you browse our website, certain information may be collected automatically by your browser, your device, and our website platform which may include:

- IP address

- Browser type and device information

- Pages visited and time spent on the site

- Approximate location (based on IP address)

This information is typically used for security, performance, and basic website analytics.

3. HOW WE USE YOUR INFORMATION

We use your information to:

- Respond to your enquiry or Request Access submission

- Verify business details where appropriate

- Provide information you have requested (such as category coverage, availability, or next steps)

- Maintain records of business communications

- Improve and protect our website (including monitoring performance and preventing misuse)

4. LAWFUL BASIS FOR PROCESSING (UK GDPR)

We process personal data under one or more of the following lawful bases:

- Legitimate interests: to respond to business enquiries, operate our website, and run our distribution business effectively

- Consent: where you actively submit your details via a form or opt into communications (where applicable)

- Legal obligation: where we are required to retain certain records for legal, regulatory, or accounting purposes

5. MARKETING COMMUNICATIONS

We do not send unsolicited marketing. If you request updates or opt in to receive communications, you can opt out at any time by contacting us using the details in the “Contact Us” section below.

6. WHO WE SHARE INFORMATION WITH

We do not sell your personal information.

We may share information with trusted third parties only where necessary to operate our website and communications, for example:

- Our website hosting and form provider

- Email and productivity tools used to manage enquiries

- IT, security, or website support providers (where needed)

These parties are only permitted to process information on our behalf for the purpose of providing their services and are expected to keep it secure.

7. DATA RETENTION

We keep enquiry and business communication records for as long as necessary to:

- Respond to your request

- Maintain appropriate business records

- Comply with legal and regulatory requirements

If you would like your details removed, you can request this (see “Your Rights”).

8. COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to help it function, improve performance, and understand site usage.

You can control cookies through your browser settings. Disabling certain cookies may affect how the website functions.

9. DATA SECURITY

We take reasonable measures to protect your information. However, no online transmission or storage system can be guaranteed to be 100% secure. You submit information at your own risk.

10. YOUR RIGHTS (UK)

If UK GDPR applies, you may have rights including:

- Access to the personal data we hold about you

- Correction of inaccurate information

- Deletion of your information (where applicable)

- Objection to certain processing

- Restriction of processing in certain circumstances

To exercise your rights, contact us using the details below.

11. IMPORTANT NOTE ABOUT WEBSITE USE

At present, our website is primarily used for enquiries and access requests. We do not currently offer customer accounts for direct online ordering through the site.

If we introduce additional features in the future (such as customer accounts, online ordering, or payment processing), we will update this Privacy Policy accordingly.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. CONTACT US

If you have any questions about this Privacy Policy, or you would like to make a request regarding your personal data, please contact:

Company: Nyrova Trading Ltd

Email: info@nyrovatrading.com

Business address: 7 Abbey Court, Poynton, Stockport, SK12 1WW